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Receptionist/Office Administrator

Receptionist / Office Administrator

Location: Kenilworth
Salary: £13.00 - £14.50 per hour (depending on experience)
Hours: 37.5 hours per week
Monday to Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm

Be the friendly face of Bernard Rogers & Co

At Bernard Rogers & Co, we believe first impressions matter.

We're looking for a friendly, organised and professional Receptionist/Office Administrator to join our team in Kenilworth. As the first person our clients see and speak to, you'll play an important role in creating a warm welcome while helping to keep our busy office running smoothly behind the scenes.

This is a varied role, so no two days are quite the same. If you enjoy meeting people, staying organised and being part of a supportive team, we'd love to hear from you.

Why join Bernard Rogers & Co?

We're not a large corporate firm, and we don't try to be.

For over 30 years, we've been helping individuals and businesses across Warwickshire with friendly, proactive accountancy and business advice. We're proud to be an independent, family-run practice that has grown through recommendations and long-term relationships.

When you join Bernard Rogers & Co, you're joining a team that genuinely enjoys working together. We support one another, celebrate successes and believe everyone has an important part to play in delivering an excellent experience for our clients.

As our Receptionist/Office Administrator, you'll often be the first impression of our business. Whether you're welcoming clients into the office, answering the telephone or supporting the team behind the scenes, you'll make a real difference every single day.

We believe in investing in our people. You'll receive full training, ongoing support and the opportunity to develop your skills as part of a close-knit team that values professionalism, kindness and doing the right thing for our clients.

What you'll be doing

As part of your role, you'll:

  • Welcome clients and visitors to our Kenilworth office.
  • Answer incoming telephone calls professionally and direct enquiries to the appropriate team member.
  • Manage the logging of client records in and out of the office.
  • Open, sort and distribute incoming post.
  • Prepare and frank outgoing post.
  • Scan and process documents.
  • Upload accounts and documents to our secure client portal (OpenSpace).
  • Assist with invoicing and a variety of administrative tasks.
  • Order stationery and office supplies.
  • Support colleagues with the day-to-day running of the office.

Don't worry if you haven't used all of our systems before. Full training will be provided.

About you

We're looking for someone who is:

  • Friendly, approachable and professional.
  • A confident communicator, both on the telephone and face to face.
  • Organised, with excellent attention to detail.
  • Reliable and able to manage a variety of tasks.
  • Comfortable using computers and keen to learn new systems.
  • Able to work independently while also enjoying being part of a team.
  • Positive, proactive and always willing to help.

Previous reception or office administration experience would be an advantage, but it isn't essential. We're just as interested in finding someone with the right attitude, a willingness to learn and a genuine passion for providing excellent customer service.

What you'll receive

Alongside a welcoming and supportive working environment, you'll benefit from:

  • Competitive hourly pay of £13.00 to £14.50, depending on experience.
  • Company pension following successful completion of your probationary period.
  • Annual discretionary bonus scheme following successful completion of your probationary period.
  • Two office socials per year to enjoy some down time with your colleagues.
  • Additional annual leave days at Christmas and Easter.
  • Full training and ongoing support from an experienced team.
  • The opportunity to build a long-term career with a well-established independent accountancy practice.
  • A friendly, supportive working environment where everyone works together.
  • The chance to be part of a business that has been supporting local businesses and individuals for over 30 years.

Ready to join us?

If you're looking for a varied role where you'll meet new people every day, be part of a supportive team and play an important role in delivering an excellent client experience, we'd love to hear from you.

Please send your CV to amandawiltshire@bernard-rogers.co.uk, along with a short covering letter telling us a little about yourself and why you'd like to join Bernard Rogers & Co.

We look forward to hearing from you.

Be part of a strong and talented team.

We’re friendly, great at what we do, and always striving to learn more. If this sounds like something you’d like to be part of send us a message.

"We've been using Bernard Rogers and Co for several years for all our business group's accounting needs, and we couldn't be happier with the service. The team (especially  our client manager, Joanne) are always professional, knowledgeable, and quick to respond to any questions. They provide invaluable advice year-round and ensure our accounts and payroll are in order, keeping the financial side of our business stress-free. Highly recommend!"

Robert Hunt
Managing Director Soma Services Ltd

“Bernard Rogers & Co are a terrific accountancy firm. They’re proactive with advice and have been an excellent strategic sounding board . The team are friendly and approachable but also give expert direction. For me the crucial thing above all, is that I know they care about our business.”

Bruce Hutton
Strategy Director and Owner Gough Marketing Limited

"I feel that my Company is in very capable hands and receive accurate, professional advice which is very reassuring. I have no regrets in appointing such a professional and friendly firm that is Benard Rogers & Co and I have no hesitation in recommending them. A professional family firm with traditional values at the core of the practice."

Graham Jones
Director Merlin Land Planning and Development Ltd

“We have been using Bernard Rogers and Co since 2003 and have received exceptional service from all members of their team throughout the past 22 years. We would not hesitate in recommending them to any prospective clients.”

Richard Kettle
Director Unit One Vehicle Services